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Frequently Asked Questions
When do I pay you?
We charge 50% of your total (not including services billed monthly) prior to starting the project. Once everything is completed you will be billed the remaining 50%. For all monthly services you will be billed between the 1st & 5th of the month.
How can I pay you?
We send all invoices through Quickbooks, you can send a check, submit a bank transfer or pay via credit card. All clients who pay via CC will be charged an additional 3% to their bill.
How long does it take for a new website?
Most websites are completed with in 4-6 weeks. Our work is really done in 2-3 weeks and we estimate time for clients to gather everything we need, review and provide feedback.
Can I make changes to my own website?
Yes, all of our sites have a Content Management System which you will have access to. We can also create videos to show you how to alter text, images and pages.
Can you build eCommerce websites?
Yes. We work with both Shopify and WooCommerce.
Do you really take care of everything for me?
Yes! That``s why we are here, to help!
What if I have changes once the project is complete?
No problem! We offer monthly maintenance packages which are by hour. We can make all updates for you.
Domain and Hosting ...
We can help transfer or purchase your domain and hosting for you.
How do we communicate?
We work with clients everywhere and however they prefer. We can meet in person, over the phone or via email.
Can you do online, SEM, SEO, and print?
Yes, we are a FULL Service agency. We can help you with ALL and ANY of your marketing needs!
Our business is built to help you from A-Z. We hold your hand and walk you through the entire process until your 100% satisfied!
Can I just do an a la carte marketing plan - where I just pick what I want as I go?
Yes, but remember there is a discount when you bundle 3 or more services.